Career

CURRENT ROLE

Feb 2022 - Present
Meta
Singapore
Regional Specialist,
Risk Management and Intelligence  | Specialized Enforcement Operations,
Global Response Operations 

Results-driven professional with expertise in critical risk event management, strategic leadership, and innovative problem-solving. Proven track record of delivering high-stakes projects, fostering supportive work environments, and driving strategic initiatives. Skilled in project management, risk management, stakeholder engagement and collaboration.

Key Achievements:

• Spearheaded 2 high-stakes elections, contributing to the enforcement of harmful content and protection of users, while securing swift buy-in from 18 cross-functional teams for mitigating emerging threats.

• Developed and implemented a comprehensive risk management ecosystem, enhancing metric tracking for my team of 5 and three partner teams. 

• Drove stakeholder communications and represented the team during broader meetings, significantly influencing cross-functional focus areas and ensuring alignment towards shared goals.

• Defined and implemented a collaboration model, leading a team of 7 to successfully deliver 22 projects across 2.5 years across, fostering team cohesion and addressing  four critical business needs. 

• Organized a summit with 50+ cross-functional stakeholders and aligned priorities across 18 teams, demonstrating exceptional project management and collaboration skills.

• Collaborated with senior leadership to drive strategic initiatives, including aligning organizational initiatives with the company framework, elevating visibility to key leaders such as VP and Directors, partnering with a senior leader to launch and promote a community initiative that enhanced connectedness and team branding, and launching a standardized career development program for 500+ team members.

Risk Management & Integrity Expertise:

• Identified integrity risk gaps and provided scalable solutions through data analysis and risk prioritization, reducing negative user experiences.

• Collaborated with cross-functional teams to drive process and tools improvements, informing policy changes to internal community standards.

• Spearheaded investigations into actor-level inauthentic behavior, resulting in a decrease in potentially abusive content.

• Independently led a team in delivering solutions for key community risks, ensuring freedom of speech for users during high-risk events.